What 369scan is
369Scan is an independent document-organization and information-review tool, published by 369 Cadence. It is not affiliated with or endorsed by the U.S. Department of Veterans Affairs.
What it is not
- It does not provide legal, medical, financial, tax, or VA claims advice or representation.
- It does not prepare, file, submit, or represent VA benefits claims.
- It is not a rating, a diagnosis, or a medical opinion.
- We never ask for your VA.gov, ID.me, or Login.gov password.
Your decisions
You stay responsible for your own decisions and for what you open, download, or share with anyone else. Check a finding against the page it cites and against your original record before you rely on it. Use only records that are yours or that you are allowed to use. How files are handled is in the privacy policy.
The service, and price
A VA Blue Button PDF is read in your browser. 369scan does not upload veteran documents to a server, does not sell them, does not use them for advertising, and does not send them to a public AI model. The basic scan and condition map are free. We never take a percentage of benefits. If a paid option is offered later, card payments are processed by Stripe. We do not see or store your card number.
Features and pricing can change. We will give notice before a change that would charge you, and a complimentary pilot does not turn into a paid plan unless you choose to continue.
Fair use
Don't:
- use records you have no right to use;
- use the service to break the law or to mislead anyone;
- scrape, overload, or interfere with the service;
- resell the output as your own claims or representation service.
The personal scan is for a veteran's own records, or a family member or caregiver helping them. Law firms, claims agents, and other paid claim services need a firm account. We may limit use when one person or connection runs many different veterans' records.
As-is, and availability
The service is offered as-is and as available. Indexing depends on the file you give it. A bad scan, handwriting, or a missing section can cause an entry to be missed or misread. We don't guarantee the site will be up every minute, and we don't guarantee any VA outcome.
Your copy of the breakdown
The software and the writing on this site belong to 369 Cadence. The breakdown generated from your records is yours to keep.
Connecticut law
These terms are governed by the laws of Connecticut. If we update them, the date at the top changes, and the new version is posted on this page.
Contact
Questions about these terms: support@369scan.com. See also the disclaimer.